Applying for a business permit in Mulanay goes online

By Nimfa L. Estrellado Business Permit and Licensing Office personnel assist applicants as the Municipality of Mulanay transitions to a full...

By Nimfa L. Estrellado

Business Permit and Licensing Office personnel assist applicants as the Municipality of Mulanay transitions to a fully digital business permitting process under the LGU Business Permitting System. (

Business Permit and Licensing Office of Mulanay)

MULANAY, Quezon - A shift toward digital governance is underway in Mulanay as the local government under the leadership of Mayor Aristotle "Aris" Aguirre moves to a fully digital business permitting process beginning January 2026. Reform efforts focus on reducing queues, shortening processing time, and making compliance easier for local businesses and investors alike.

Through the LGU Business Permitting System (LBPS), business owners can now apply for, renew, and update their business permits online. The platform is a municipal modernization effort designed to cut down paperwork and limit the need for repeated office visits.



Mayor Aguirre said the reform directly responds to long-standing concerns from entrepreneurs regarding delays and repetitive transactions. He added that it also helps improve how local government services are delivered to the public.

“Ginawa namin ang sistemang ito para mapabilis at mapadali ang pagkuha ng business permit ng ating mga negosyante. Layunin naming alisin ang abala ng pabalik-balik at mahabang pila sa mga tanggapan ng munisipyo.”

Aguirre said the digital shift is part of a wider effort to improve the speed and responsiveness of municipal services across key local offices. He noted that similar digital improvements are being considered for other frontline transactions in the coming years.

“Ang digital business permitting ay bahagi ng mas malawak na modernisasyon ng serbisyo publiko sa Mulanay. Nais naming tiyakin na ang pamahalaang bayan ay mas mabilis, mas bukas, at mas tumutugon sa pangangailangan ng mamamayan.”

The digital system also aligns with Republic Act No. 11032, or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, which requires government agencies to simplify procedures and reduce processing time. Compliance with the law strengthens transparency, accountability, and the delivery of faster public services to the business sector.

The municipal government encouraged business owners to take advantage of the LBPS and apply early to avoid delays during peak permitting periods. Assistance remains available at the Business Permit and Licensing Office as Mulanay continues its push for faster, more reliable, and technology-driven public service delivery.

To support implementation, Ashari Cali, municipal IT Officer, and Joseph Mendoza, head of the Business Permit and Licensing Office, are overseeing system operations and coordinating technical support. They are also providing on-site assistance to applicants and staff during the early months of implementation.

Cali said the LBPS underwent internal testing and staff orientation prior to full rollout to ensure system stability and readiness. She said in-person guidance will remain available at the Business Permit and Licensing Office during the transition period to assist business owners who are unfamiliar with online systems.

She added that the local government has advised applicants to prepare required documents in advance and regularly check application status through the online portal. Help desks at municipal offices will continue to guide applicants on document submission and next steps during the transition period.

On the other hand, Mendoza said that under the new system, the application process has been reduced to three key steps, covering online submission, application assessment, and permit release. Applicants first complete the digital application form and upload required documents through the municipal website, enabling anytime, anywhere transactions.

He added that applications are then assessed by the Business Permit and Licensing Office, after which applicants pay the corresponding fees at the Treasurer’s Office. Payments remain processed in person during the initial rollout, while the local government studies the possible integration of digital payment options in future phases.